Quick Start Guide for Exhibitors

1. Login

You will receive a welcome email with your login credentials and details to access the event platform. If you did not receive this email, please contact your event organiser or reach out to us at support@grip.events.

Once you have entered your email address and BadgeID, you will be prompted to create your own password for future logins.

2. Answer onboarding questions

You will be asked to complete some initial onboarding questions. These may include:

  • Connecting with social media to populate your profile headshot, name and job title
  • Profile questions, which we recommend you complete as thoroughly as possible to help our AI to generate the most valuable matches
  • Contact detail visibility, where you can decide if you would like other users to view your contact details

3. Update your profile

Click on ‘Profile’ and make sure your profile is up to date:

  • Upload a picture
  • Enter or edit your personal information

Having a complete profile will allow you to make more meaningful connections.

4. Update your availability calendar

On the left-hand tab in your profile there is the option to 'Manage My Availability'.

In this calendar, you can block out time slots where you are unavailable to ensure you do not get double-booked.

Other users will only be able to request meetings with you during your 'Available'.

5. Start networking and request meetings

Click on "Home" and on the left-hand navigation bar, you will find your networking features:

  1. Recommended for You: Review and take action on the recommendations we have made you. Here are the different actions you can take on people:
    1. Skip: you are not interested in this person (note that users will not be able to see whether you have skipped them)
    2. Show Interest: you are interested and would like to spark a conversation
    3. Request a Meeting: you want to meet with that person
      1. Here is an article on how to request meetings: https://grip.helpscoutdocs.com/article/99-how-do-i-request-a-meeting
  2. Interested In You: See the people who have shown interest in you. You will also be able to initiate a chat with these users
  3. My Connections: Once you have a mutual interest with someone or a scheduled meeting, you will be able to open a chat with them
  4. My ‘Interested’ List: See a list of people who you have shown interest in. You will not be able to start an immediate chat with these users
  5. My ‘Skip’ List: See a list of people who you have skipped

6. Review the Event Agenda

Go to the "Event Agenda" tab. In this section, you can discover our unmissable line-up and bookmark the sessions you are interested in attending by clicking 'Add to Schedule'.

You can choose to sync the sessions you are attending to your personal calendar too, by pressing 'Send to Calendar'.

7. Review your personalised schedule 

Go to "My Schedule". In this section, you will be able to keep track of the meetings you have requested and scheduled as well as the sessions you will be attending.

This is also where you will go to enter your virtual meeting rooms and watch the sessions you have added to your schedule.

8. Attend your virtual meetings

There is no need to download any additional software. You will be able to access the virtual meeting room for any given scheduled meeting directly within the web platform via the "My Schedule" tab. 

Virtual meeting rooms are only available for scheduled meetings (if the meeting is pending or canceled, the virtual meeting room will be unavailable).

A virtual meeting room will be clickable 5 mins before the scheduled meeting. 

Click on "Open Virtual Meeting Room" to attend your meeting.

You can go in and out of the virtual meeting room within the scheduled meeting time, however, once the meeting time has expired you will be unable to access the virtual meeting room. 

The meeting duration is not limited once you are in the virtual meeting room. 

Inside the virtual meeting room, you’ll be able to

  • Review the profile of the person you are meeting
  • Send a message to the person you are meeting
  • Share your screen

9. Explore "Teams"

Go to the “Teams” tab to use the different features available to you and your team:

  1. Meetings: Recap of all the meetings you and colleagues have requested and scheduled. Here you can also schedule meetings on behalf of other team members.
  2. Inbound Leads: Access the list of people who have interacted with your company and colleagues
  3. Contacts: View the list of your collective event connections, made up of the people you and your colleagues have connected with or have a scheduled meeting with
  4. Team Members: See your team members' profiles, edit them and invite additional team members
  5. Company profile: View and edit your company profile
  6. Export: Export a CSV file of your team's scheduled meetings and contacts

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