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How do I configure At Home Badge Printing?

Create and send printable badges for your attendees directly from Grip.

Overview:

In this article, we will cover how to configure At Home Badge Printing for your event. This feature allows organisers to design customised event badges and automatically email them to attendees as a PDF so they can print them before arriving onsite. By setting this up, you can streamline the check-in process and reduce queues at your event.
 
 

In this article, we will cover the following:

 

Before you begin configuring At Home Badge Printing

Before you begin configuring your badges, it is highly recommended that you have your badge background images (your event branding) ready to upload. The dimensions for your badge background should be 960 × 1280 px (95.25 × 127.00 mm per face at 256 DPI).
 
 

How do you configure At Home Badge Printing?

In this section, you will find step-by-step instructions on how to use the Badge Designer to create your at-home badges.
 
1. Access the Badge Designer
  1. Navigate to Registration > Settings in the Grip Manage Admin.
  2. Click on the Badge Designer tab.
  3. Click the button to create your first badge.
  4. Give your badge a name. This name is mostly internal, but it will also be the file name of the PDF that the attendee downloads (e.g., "Attendee Badge").
Screenshot 2026-05-15 at 11.24.13
 
 
2. Segment your Badge
You can create a general badge for everyone, or segment your badges to look different based on attendee data.
  1. Choose to apply the badge to all ticket types, or select specific segments.
  2. You can segment by ticket type (e.g., Attendees vs. Exhibitors) or by using custom attributes.
  3. Click Create Badge to open the designer.

Screenshot 2026-05-15 at 11.24.51

3. Upload your Panel Background Branding
  1. Upload your Panel background image. This will serve as the branding and design for the badge.
  2. You can upload a different image for the front and the back (useful if you want to add event information to the back of the badge).
  3. Alternatively, you can just mirror the front image so you only need to edit one side.

Screenshot 2026-05-15 at 11.25.30

 
4. Add Dynamic and Text Fields
Dynamic fields will automatically populate with information from the user's registration data.
  1. Add dynamic fields such as First Name, Last Name, and Job Title.
  2. Use the editing tools to change the font, size, color, alignment, or make text uppercase/bold.
  3. For long fields: If you add a field like Job Title that might run long, you can change it to a multi-line element so the text wraps to a second or third line instead of shrinking.
  4. You can also add standard Text Fields. These are static text elements that show the same text for everyone (e.g., a Wi-Fi password, hashtag, or website).
5. Add the QR Code
  1. Add the QR Code element to the badge.
  2. Select which data field the QR code should display when scanned.
  3. By default, it will show the "Person ID", which is used as the scan ID in Grip Engage. However, you can change this if you are using a third-party scanner.

Screen Recording 2026-05-15 at 11.26.49

6. Preview and Save
  1. Preview your badge design. You can test a couple of examples with long names and job titles to ensure your formatting looks correct.
  2. Click Save.
  3. You can save it as Inactive (a draft that won't be sent to anyone) or, if you are completely happy with the design, click Activate and Save.
 

Managing At Home Badge Emails

Once your badges are created, you need to configure the emails that will deliver the PDFs to your attendees.
  1. Navigate to your email settings and create a new Home Badge Printing Notification email.
  2. Edit the content and text fields of the email. The system will automatically include a link to the PDF of the badge so people can print it.
  3. You can set up different badge emails for different attendee types (e.g., specific printing instructions for exhibitors vs attendees).
  4. Choose your sending method: You can configure the email to trigger automatically as soon as they register, or you can choose to send it out manually in bulk at a later date.
Screenshot 2026-05-15 at 11.50.01
 

Frequently Asked Questions

Can I have different designs for different types of attendees? Yes. When creating a badge, you can apply it to specific ticket types or custom attributes (like buyers or attendees for a specific lunch) so different users get differently designed badges.
 
What happens if an attendee's job title is too long to fit on the badge? By default, the text will shrink to fit the space. However, it is highly recommended to select the field in the designer and enable the multi-line element, which allows the long text to drop down to a second or third line instead.
 
Do I have to send the badge the moment someone registers? No. While you can set the Home Badge Printing Notification email to send immediately upon registration, you also have the option to hold the emails and send them all at once in bulk closer to the event date.
 
What information does the QR code store? By default, the QR code stores the "Person ID," which is the field used for scanning in Grip Engage. You can change this field in the designer if your event is utilising a different scanning provider