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How to Use the 'Link' Custom Field?

Custom Field Links allow event participants to add links to their profiles in a clean and professional manner. Instead of displaying the full URL, the links will have a title and description, making the page look more polished.

This article explains how to set up and manage Link Custom Fields in your event.

Before proceeding, we recommend reading our Custom Field overview article for a general understanding of custom fields.

In this article, you will learn:

How to Set Up Link Custom Fields

Links are a type of Custom Field. To add them, select ‘Link’ from the input type on the Custom Field creation page. You can optionally set the minimum and maximum number of links allowed, which will apply to event participants after they log in. These limits do not apply to event organizers.1-Nov-06-2023-10-52-29-3650-AM

There are a few ways to add data to 'Link' custom field:

1. Manually via Grip Dashboard (For Event Organisers)

Event organisers can manually add links to a 'Link' custom field, just like any other custom field. Simply go to the Grip Dashboard, select the relevant data type and profile, and input the link details.

2. Via Native and Managed Integrations (For Event Organisers)

Event organisers using Native Integrations can map multiple source links to a single 'Link' custom field during the data import process. Each link can include an optional title and description to keep URLs organised.

For more details, check out our article on How to Use Native Integrations.

3. Via Spreadsheet Upload (for Profiles) - (For Event Organisers)

When uploading data via a spreadsheet, columns for each custom field, including 'Link' custom fields, will be visible. Event Organiser can add multiple URLs in a single cell by separating them with a designated symbol.

Note: Titles and descriptions cannot be added via spreadsheets, but participants can log in and add these details after the URLs are uploaded.

For more details, see our article on Spreadsheet Uploads.

4. Onboarding & Profile Editing (For Event Participants)

Event participants can add links during onboarding or later when editing their profiles. Links will be displayed in a block, where participants can assign each a title, description, and destination URL. If a participant sets a link in only one language, the system will automatically apply that information to all other available languages.

Participants can add links via the 'Edit Profile' page, while companies can do so through the 'My Team' portal.

Warning: Event participants cannot currently edit their custom link fields through the mobile app. To make changes, they must log in via the web platform. Any updates made will be visible to all other event participants. However, participants will not be able to see their own custom links within the app, but these links will still be visible to others.

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FAQs

Q: How many Link Fields can I add?
A: You can add as many Link Custom Fields as needed. However, we recommend minimizing the number of fields since each can contain unlimited URLs. For example, you might create one field for brochures, another for product links, and another for social media.

Q: How do I add links through an integration?
A: In Native Integrations, go to the data mapping screen where you can import multiple URLs into one or more Link Fields. For detailed instructions, refer to our How to Use Native Integrations article.

Q: How does it work with multiple languages?
A: Links can be added in multiple languages supported by the event. However, the link must first be added in the default event language. If no other languages are entered, the title, description, and URL will default to the event's main language. You can edit these fields in any supported language as needed.