The goal of the Enablement team at Grip is to ensure you feel comfortable in the Grip Organizer Dashboard as possible. Besides hosting Dashboard intro calls, we work to build out the resource library, Grip Academy, and create content for your event participants to help increase engagement and adoption.
Some support packages include Engagement Resources for your participants in the form of videos, PDFs, or live webinars. Please speak to your Account Manager or Client Success Manager if you are unsure of the package you have or if you’d like to purchase this as an add-on to your current package.
💡 The delivery of all content is dependent on the approval of your event
platform. If your support package includes the option for fully
customized content, it is important to ensure that your event
platform is properly set up before we can proceed with any of
the following items: Live or Pre-Recorded Participant Webinar,
Quickstart Guide, or 60-Second Promo Video.
Due to the many events we support, we will need at least 2 weeks to deliver event-specific content and arrange participant webinars. We aim to find a mutually agreeable time for the live webinar and delivery of your event’s collateral, and we’ll do our best to accommodate your preferences. If you require any changes or requests for resources within that two-week window, please note there may be a fee and due to time constraints, we might be unable to accommodate them.
The four resources we currently offer are outlined below, along with the requirements necessary to deliver these assets:
Live Participant Webinar
For a Live Participant Webinar, we find the best success when organizers co-host alongside our team to introduce us or if our segment of the webinar is integrated into a wider exhibitor success webinar (with additional topics like load-in/load-out, event schedules, etc).
We require that you provide a webinar hosting service or you can opt to use your Grip event, should you like. Upon receipt of your Live Participant Webinar request, we will assign an Enablement Specialist, and reach out to schedule a 15-minute call with you to review our agenda, hosting platform details, and any additional requests you may have. Please ensure that the Enablement Specialist assigned to your webinar is designated as a host in your webinar so that they are able to screen share as necessary.
Pre-Recorded Participant Webinar
If your participants would rather watch a guided walkthrough of the platform on-demand, this option may be better suited compared to the Live Participant Webinar.
This slightly abbreviated version of our Live Participant Webinar can be provided to your team in 1 of 2 ways:
- A link shared with you of the video hosted on Grip’s Vimeo account utilizing a chapterized menu
- The finished video file shared with you via Google Drive to host in your preferred manner
💡 Please note depending on your support package pre-recorded webinars
can be fully customised to your event or Grip branded.
Grip Branded Event Participant Demo is linked here.
Grip Branded Exhibitor Demo is linked here.
Quickstart Guides (PDF)
For your busy participants, these Quickstart Guides are a great way to share information and best practices about your event platform in an easy-to-reference way. We will share the PDFs with you as a finished file for you to host or share you see fit.
💡 Please note depending on your support package Quickstart Guides
can be customised to your event or Grip branded.
Grip Branded Event Participant Guide is linked here.
Grip Branded Exhibitor Guide is linked here.
60-Second Promo Video
These “sizzle reels” are a quick and punchy way to share the benefits of the web and mobile platforms for your event. Best suited to social media channels and on-site signage, these videos are a great way to promote the event platform without requiring a lot of time from your participants.
Similarly to the Pre-Recorded Participant Webinars, we can share the content with you in 1 of 2 ways:
- A link shared with you of the video hosted on Grip’s Vimeo account
- The finished video file shared with you via Google Drive to host in your preferred manner
Attendee Demo is linked here.
Exhibitor Demo is linked here.