At Grip, we believe that every event attendee deserves an equal experience regardless of their native language or location. That's why we provide the ability to turn on different languages, date and time formats in your event.
In this article, we will cover:
- How to configure a multi-language event
- Where to provide translations in the dashboard
- Languages available
- Date and time formats available
How to configure a multi-language event
Turning on additional languages is an add-on feature that is enabled internally. Speak to your Grip contact if you wish to incorporate this feature.
After this feature is enabled, you will notice that some foundational elements of the platform are translated automatically; these include login buttons, user settings, dialogs, and others. All other customizable elements added to your event (e.g homepage blocks, navigation items or sessions), need to be translated.
Where to provide translations in the dashboard
In this section we will go through all the places where translations are required.
GripTip: Whenever you see a flag in a text box it means that translations can be provided for that field. If a translation is left blank, the system will default to English.
1. Event details > Homepage
This is where you define what event participants will see on the event homepage.
You can translate homepage blocks by clicking the dropdown arrow on "Event Details" and selecting "Homepage". Tap the "Edit" button on each block and provide a translation on all text boxes that have a flag inside.
If you wish to learn more about setting up your homepage, please refer to this article.
2. Event details > Navigation
The navigation page allows you to add links to different sections of your event. To add translation to each navigation item, go to "Event details" and select "Navigation". Click on the pencil icon found on the right hand side and look for the flag icon.
3. Event details > Event data types > Relationships
Relationships connect two profiles, such as a company with its representative. To add a translation to relationships, go to "Event details", select "Event data types", then scroll all the way down to the bottom and find the flag to provide a translation.
4. Event Agenda > Sessions
This is where you add sessions to your event. To add translations, click on "Event agenda", and go to "Session details" by clicking on the session name.
On the session details section, you will also be able to provide a different livestream and video recording URL for each language:
5. Event Agenda > Stages
This is where you add stages to your event. To edit, go to "Event settings", select "Event Agenda" , click on the stage name ,and look for the flag to provide translations.
6. Event Agenda > Tracks
This is where you add tracks to your event. To edit go to "Event settings", select "Event Agenda", click on the track name and look for the flag to provide translations.
If you wish to learn more about setting up your event agenda, please refer to this article.
7. Event settings > Custom groups
"Custom Groups" is a way of grouping together "Data Types" (e.g virtual attendees or in person attendees). You are only able to provide translations for custom groups when creating them. To do this, go to "Event settings", select "Custom groups", click on "Create Custom Group" and add translations in the text field.
If you wish to learn more about custom groups, please refer to this article.
Our platform is available in the following languages:
- Default English
- Chinese (Simplified)
- French (Canadian)
- Portuguese (Brazilian)
Date and time formats available
- US - MM/DD/YYY
- North Asia - YYYY/MM/DD
- Rest of World - DD/MM/YYY
- 24 hour clock
- 12 hour clock