In this article, we'll learn how to use the Instant Company Chat function to take direct messages from participants in an event.
Here's what we'll cover in this article;
- Using the Instant Company Chat function as a company representative
- Using the Instant Company Chat function as a participant
Using the Instant Company Chat function as a company representative
1. Log in to the platform using your email and the password you chose on your first log in.
2. Navigate to the Teams section of the platform.
3. On the left hand side of the page, navigate to Company Chat.
4. Click on Chat to start sending and receiving messages. A chat box will appear in the bottom right corner of the page.
Grip Tip - refresh the Company Chat page regularly! At the moment companies do not receive emails or notifications for company chat messages. We're still improving notifications for you and your team members.
Using the Instant Company Chat function as a participant
Participants can find the Instant Company Chat function in these places:
1. On the Company Profile
On the company's profile page, navigate to the message button. A chat box will appear in the bottom right corner of the page.
*It is important to note that Teams must be enabled for the Message button to appear.
2. Inside a Session Sponsorship Banner
In a session that is sponsored by a Company, navigate to the sponsorship banner and click message. A chat box will appear in the bottom right corner of the page.