Web Networking Desktop Notifications
Desktop notifications support is a new feature implemented in the web networking. We've implemented it to improve the experience for virtual event events when you’re online together with other users. We want to improve the ‘instant’ element of the web platform so that it's easier to spot and act upon important events within the platform, e.g. meeting requests, new messages, upcoming sessions etc.
Desktop notifications are displayed in the top right corner for 5-10 seconds and can be accessed in the notifications centre.
Types of notifications
Immediately visible desktop notification is sent for:
- New meeting request
- Meeting rescheduled
- Accepted Meetings
- Declined meetings
- Meeting attendee waiting in the virtual meeting room
- New connections
- Chat messages
In order to receive notifications, a user needs to give our platform browser permission to send them. The process to do so is two-fold:
1. Internal notifications prompt is displayed after certain user actions (listed below). This is the prompt enabled by the notifications provider (Onesignal.com). We use it because we have significant control over the styling of the message and triggers to display it.
2. Browser notifications prompt. When the user clicks `Allow` on the internal notification, then the browser notification will be displayed. Granting permissions on this modal will enable the actual browser settings to receive notifications.
Notifications Prompt Triggers
The internal notifications prompt will be displayed after a user performs one of the following actions:
- First Interested Swipe
- First Meeting Request
- First “Add to Schedule” action
If a user doesn't allow notifications on the internal prompt after one of these triggers, then the notification prompt will not be displayed for 3 days. After 3 days one of these actions will trigger the prompt again.
Once enabled, user can disable and enable notifications again through the 'Manage notifications' modal, which can be accessed from Edit Profile page.
If the user blocked receiving notifications on one of the prompt and wants to change his decision, he can enable notifications straight in the browser settings. Please refer to the following guides:
Notifications across apps & events on a single browser
Once notifications are enabled on one event, then they will be automatically enabled on all Grip events accessed from the same browser.
Notifications are currently supported on the following browsers:
* Microsoft Edge
Notifications currently under development
- Meeting coming up soon so that I can prepare myself for the meeting.
- Send time: 5 minutes before the meeting
- A session you’re attending is coming up soon.
- Send time: 5 minutes before session.
Web Notifications Limitations
Currently Web App notifications are only compatible with ONE domain per Application. Meaning that Web App notifications for the Grip App only work on "matchmaking.grip.events". It also means that if you choose to enable Web Notifications for your custom domain, it does not work on "matchmaking.grip.events" for your event.
Browser Specific Troubleshooting
Edge Browser on Mac
Please make sure that for Edge on Mac you've enabled the browser edge for Banners pop-ups.