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How do I manage my notifications on event platform?

Notifications help you stay on top of what’s happening during your event—whether it’s a new meeting request, a chat message, or a session starting soon.

You can receive notifications on both your desktop (web browser) and mobile app (iOS or Android). This article explains the types of notifications you might receive and how to manage your preferences.

Table of contents


Why notifications matter

Enabling notifications ensures you:

  • Never miss a meeting request or update

  • Respond quickly to messages and meeting changes

  • Stay on track with your agenda and event activities

  • Maximise opportunities to connect and network

Without enabling notifications, you may miss key interactions, session reminders, or changes to your schedule.

Types of notifications you may receive

You’ll get notified when:

  • You receive a new meeting request

  • Your meeting is accepted, declined, or rescheduled

  • Someone sends you a chat message

  • A new connection is made

  • Someone joins the virtual meeting room (if enabled for virtual events)

  • You receive an instant meeting request (if enabled for virtual events)

Notifications on desktop (web browser)

Desktop notifications appear in the top-right corner of your screen and typically display for 5 to 10 seconds. They also appear in the notification centre within the event platform. These notifications will show even if you're browsing in another tab or window.

Desktop notifications help you stay alert to time-sensitive activity like meeting requests, chat messages, and updates to your schedule.

Supported browsers include Chrome, Firefox, and Edge. Notifications are not currently supported in Safari.

How to enable desktop notifications

You’ll be asked to allow notifications when you first interact with the platform by:

  • Swiping interest on a profile

  • Sending your first meeting request

  • Adding a session to your schedule

You’ll see two prompts:

  1. Platform prompt – click Allow

  2. Browser permission popup – click Allow

How to re-enable desktop notifications later

If you blocked or skipped the notification prompts, you can still enable them through your browser settings:

Note: If you are using Edge on Mac, make sure Banners are enabled in your system notification preferences.

How to turn notifications on or off

  1. Click your profile icon (top-right corner)

  2. Select Account Settings

  3. Go to Manage Notifications

  4. Use the toggles to turn specific notification types on or off
    ✅ Changes are saved automatically.Web screenshot (21)

Notifications on the mobile app (iOS & Android)

How mobile notifications work

Mobile notifications are sent as push alerts to your phone, just like messages or calendar reminders. These help you respond quickly to meetings, messages, and other key activity during your event.

To enable them:

  1. Tap the bell icon in the app's bottom menuMobile app screenshot

  2. Tap Continue to allow notifications

  3. Approve permission in your phone’s system settings (if prompted)Mobile app screenshot (1)

🔁 You can go back and adjust these at any time in your phone settings or inside the app.

Managing email notifications

You can also manage email alerts in your notification settings:

  • You can turn off email notifications for chat messages

  • You’ll still get important meeting updates unless you unsubscribe entirely

  • To stop all emails, click Unsubscribe at the bottom of any event email

Instant meeting request alerts

For virtual events, event organisers may choose to enable instant meetings. This feature allows participants to instantly start a video call with connections who are currently online.

When someone sends you an instant meeting request, a ringing sound will play on the platform to alert you.

To disable this sound:

  1. Go to your Account Settings

  2. Select Manage Notifications

  3. Toggle off Instant Meeting Sound

FAQs

Q: I didn’t allow notifications when prompted. Can I enable them later?
A: Yes. You can change your notification preferences in your browser settings or your phone settings at any time.

Q: Why am I not receiving notifications?
A: Make sure notifications are enabled in your browser or device settings. Also confirm you are logged into the correct account.

Q: Can I choose which notifications I get?
A: Yes. In the notification settings area, you can turn specific types of alerts on or off.

Q: Will I get notifications for all events I attend?
A: Once you enable browser notifications for one event, they will be active for other events viewed in the same browser—unless you change your browser permissions.