How do I set up Stripe in Grip Manage for Payments

In this article, we are going to learn about Stripe Account Setup. Stripe Account Setup is useful when you want to plug in your payment details to enable the processing of ticket purchases for your event.

Setting up the Stripe account involves integrating your payment details into the Grip system. This integration allows the platform to process transactions from attendees purchasing tickets and ensures that the money is received in your associated bank account. Completing this step is necessary before the registration system can go live.

Before you begin configuring Stripe

Before starting should put their event into ‘test mode’ and use test cards for testing: https://docs.stripe.com/testing?locale=en-GB

Before completing the Stripe integration, you must verify the bank details associated with the Stripe account. Additionally, it is recommended to fully complete the email setup and test the entire registration flow (ordering a ticket and receiving the confirmation email) before you finalize the Stripe integration.

Enable Stripe by navigating to Event Settings > Integrations > Manage (bottom left), enable integration with Stripe.

How do you use/configure Stripe?

1. Once you have enabled Stripe in Grip Manage, follow the steps that Stripe advises on setting it up. Follow the steps on official Stripe documentation.

2.After configuring Stripe, click ‘Add Custom Webhook’ to ensure Grip can receive payment callbacks for transactions made directly in Stripe.

Countries/Regions supported:

Country / Region	Payment Support	Notes
Australia	✅ Supported
Belgium	✅ Supported
Bulgaria	✅ Supported
Canada	✅ Supported
Croatia	✅ Supported
Cyprus	✅ Supported
Czech Republic	✅ Supported
Denmark	✅ Supported
Estonia	✅ Supported
Finland	✅ Supported
France	✅ Supported
Gibraltar	✅ Supported
Greece	✅ Supported
Hong Kong	✅ Supported
Hungary	✅ Supported
Ireland	✅ Supported
Italy	✅ Supported
Japan	✅ Supported
Latvia	✅ Supported
Liechtenstein	✅ Supported
Lithuania	✅ Supported
Luxembourg	✅ Supported
Malaysia	✅ Supported
Malta	✅ Supported
Netherlands	✅ Supported
New Zealand	✅ Supported
Norway	✅ Supported
Poland	✅ Supported
Portugal	✅ Supported
Romania	✅ Supported
Singapore	✅ Supported
Slovakia	✅ Supported
Slovenia	✅ Supported
Spain	✅ Supported
Sweden	✅ Supported
Thailand	✅ Supported
United Kingdom	✅ Supported
United States	✅ Supported
Brazil	⚠️ Risks	Stripe is live but international cards are regularly blocked; local buyers may face payment failures.
DACH (Germany, Austria, Switzerland)	⚠️ Risks	Stripe works but buyers heavily prefer Sofort and SEPA Direct Debit. Credit card only risks high cart abandonment.
Mexico	⚠️ Risks	Stripe is live but international cards are regularly blocked.
UAE (Dubai, Abu Dhabi)	⚠️ Risks	Stripe is available, but selling tickets without native government API integration (DET/DCT) may be illegal.
Bahrain	❌ Not Supported	Stripe not fully live for local merchant accounts; local data hosting required.
China	❌ Not Supported	Stripe not supported; data must be stored locally.
India	❌ Not Supported	Stripe is Preview only with major restrictions; no standard local payouts.
Indonesia	❌ Not Supported	Stripe is Preview only; local data hosting required.
Kuwait	❌ Not Supported	Stripe not fully live for local merchant accounts; local data hosting required.
Oman	❌ Not Supported	Stripe not fully live for local merchant accounts; local data hosting required.
Qatar	❌ Not Supported	Stripe not fully live for local merchant accounts; local data hosting required.
Rest of Latin America	❌ Not Supported	Stripe not available beyond Brazil and Mexico.
Saudi Arabia	❌ Not Supported	Requires ZATCA e-invoicing compliance and local data hosting.
South Africa	❌ Not Supported	Stripe available via Paystack (extended network only); no local ZAR payouts for standard merchant accounts.
Turkey	❌ Not Supported	Stripe cannot onboard local businesses; data laws stricter than GDPR.
Vietnam	❌ Not Supported	Stripe not live in the country.

Note: Free-to-attend B2B events (no payments) can operate registration globally across all regions, subject to local data capture requirements.

Frequently Asked Questions

Q: What happens if the Stripe account is not configured?

A: If the Stripe account is not configured, the platform will not be able to process payments for ticket purchases.

Q: Do I need to test the Stripe integration before launch?

A: Yes, testing is required. You should perform one or two test purchases to confirm that the money is successfully received in your Stripe account

How do I set up Stripe in Grip Manage for Payments

The Stripe account integration, along with confirmed email functionality, is critical and one of the most important things required before launching registration. Once configured, essential test purchases must be made to ensure payment processing is working correctly.

Table of Contents:

Before you begin configuring Stripe

How do you use/configure Stripe?

Countries/Regions supported:

Frequently Asked Questions