How to Configure Questions for Event's Registration Form

A robust registration form lays the foundation for event success. Thoughtfully crafted questions enable effective audience segmentation from the start and streamline the process and recommendations. 

• Configuring Registration Questions
• Linking Attribute Values to Registration Question Options
• Segmentation of Questions 
• Configuring Questions that Depend on Other Questions

Configuring Registration Questions

Navigate to Registration > Settings > Questions > 'Add Question

Opening a 'New question' modal will offer different types of questions that can be configured, and types of answers can be defined. 

Navigate to General tab to create the Question:

1. Write the question itself in the 'Question Title' field

2. Select the Type of a question

• Dropdown -> Answer will be a single selected value (values defined in the 'Options' tab)
• Multiple choice -> Answer can have 1+ selected values 
  (values defined in the 'Options' tab)
  
  
  
  • Defining values scopes and structures the answers, but if you want to still give flexibility to the attendee, tick the 'Allows Other' so an additional answer can be added in a form of free text. 
• Text -> Answer will be in a form of free text. 
• Image Upload -> Answer will be an image (in a format defined by you in 'Add constraint' options. You can also configure this field to be public or private).

Linking Attribute Values to Registration Question Options

You can link custom attribute values directly to registration question answers. When an attendee selects a specific option, Grip Manage automatically assigns the corresponding attribute value to their profile.

How to configure it:

1. Go to Registration > Settings > Questions and open a question (Dropdown or Multiple Choice type).

2. Open the Options tab and select an option.

3. Use the Attribute picker to choose the attribute and value to assign when this option is selected.

4. Save your changes.
   

Rules to keep in mind:

• Single-choice attributes: only one value can be assigned per option for the same attribute. The form will prevent invalid configurations.

• Cross-question conflicts: two questions cannot both set the same attribute. The form will surface this conflict so you can resolve it before saving.

Segmentation of questions 

There are two ways of segmenting the registration forms that display a question:

1. Ticket types

You can decide whether you want to display the question for all Ticket Types in use, or you can choose which Ticket Types should be answering this question.

2. Attributes

You can also segment questions to be displayed to only a few attributes. 

Please note: Selecting specific attributes will show this question only on registration forms accessed through attribute-specific registration URLs.

Configuring questions that depend on other questions

You may notice that every question you configure comes with an additional option to make it dependable on another question and answer to that question. Meaning that, in the example below, anyone who responds to 'Is your startup currently fundraising? with 'Yes - Actively Fundraising', an additional question 'Would you like to take part in our dedicated Investor/Startup meeting programme?' will appear in the registration.

This is a great way to structure the registration and customize the flow for each important attendee segment of your event. Make sure to add the options, in case when Type of answer is Dropdown, and Save Changes! 

When you are happy with what you configured, navigate to Ticket types > Copy register URL in your Browser> and take a look at your registration from user's perspective.