How to Use Company Chat for Messaging Companies?

In this article, we'll explore how to make the most of the Company Chat feature to engage in direct conversations with companies.

 

Here's what we'll cover:

  • Using Company Chat as a Company Representative
  • Using Company Chat as a Participant

 

Using Company Chat as a Company Representative

  1. Log in to the platform using your email and the password you created during your initial login.

  2. Navigate to the Teams section of the platform.

  3. On the left-hand side of the page, locate and select "Company Chat."

  4. Click on "Chat" to initiate and respond to messages. A chat box will appear in the bottom right corner of the page.

Screenshot 2023-11-07 at 17.13.59

Pro Tip: Remember to refresh the Company Chat page regularly! Currently, companies do not receive email notifications for company chat messages. We are actively working on improving notifications for you and your team members.

 

Using Instant Company Chat as a Participant

Participants can access the Instant Company Chat function in two primary ways:

  • On the Company Profile

Visit the company's profile page and click on the message button. A chat box will appear in the bottom right corner of the page.Screenshot 2023-11-07 at 17.18.47

  • Inside a Session Sponsorship Banner

For sessions sponsored by a company, open the sponsorship banner and click the "Chat" button. A chat box will appear in the bottom right corner of the page.

Screenshot 2023-11-07 at 17.21.02