How to request multi-user meetings on the mobile app event platform?

In this article, we’ll explain how to create and manage multi-user meetings during an event.

If your event is set up to allow multi-user meetings, you can schedule meetings with multiple participants at once. There are two main ways to create multi-user meetings:

1. Send a new meeting request to multiple event participants.
2. Invite additional event participants to an existing meeting.

For detailed instructions on how to request a meeting, visit this support page.

Table of Contents

1. Requesting a New Multi-User Meeting
2. Inviting Additional Participants to an Existing Meeting
3. Important Notes
4. Meeting Statuses Explained
5. Frequently Asked Questions (FAQs)

Requesting a New Multi-User Meeting

To create a new multi-user meeting, follow these steps:

1. Open the profile of a user you want to meet with.
2. Select the "Request a Meeting" option.
3. Click the "Add more" button under the Invitees field.
   • You can search for and invite up to 10 users who are part of the same event and available during your selected timeslot.
4. Once you’ve added the participants, click "Send".
   • Each participant will receive an invitation and must accept it to join the meeting.

Inviting Additional Participants to an Existing Meeting

If you’ve already scheduled a meeting, you can invite more participants by following these steps:

1. Open the profile of the person you have a meeting with and view the meeting details.
2. Click the "Add invitee" button on the participant list.
3. Search for the people you wish to add and select up to 10 participants who are available during the scheduled time.
4. Click "Invite".
   • Each additional participant will appear on the list and must accept the invite separately.

Important Notes

• You can invite up to 49 additional participants to a single multi-user meeting.
• The virtual meeting room becomes available 5 minutes before the meeting starts once at least one participant has accepted the invitation.
• All participants can use the invite function to add others to the meeting.
• The meeting organizer cannot decline their attendance but can cancel the entire meeting.
• Participants can decline their attendance individually.

Limitations:

• You cannot remove participants from a multi-user meeting.
• Rescheduling multi-user meetings is not supported yet.

Meeting Statuses Explained

Understanding the different statuses of a meeting can help you manage your schedules more efficiently:

• SCHEDULED: The meeting has been confirmed by at least two participants (the organizer and one invitee).
• PENDING: Someone has requested a meeting with you, and you need to accept, decline, or reschedule it.
• AWAITING RESPONSE: You have requested a meeting, and the recipient has yet to respond.
• DECLINED: The meeting has been declined by one or more participants.

Note: You do not need to be connected with someone to request a meeting with them. A connection will automatically form once the meeting request is accepted.

Frequently Asked Questions (FAQs)

Q: Is there a maximum number of participants that can be seen on video during a multi-user meeting?
A: Yes, a maximum of 12 participants can be seen on video during a meeting. Additional participants will be on audio only.

Q: Do I need to be connected to someone to add them to a multi-user meeting?
A: No, you don’t need to be connected to someone to invite them to a multi-user meeting, as long as your permissions allow it.

Q: Can meetings be scheduled in advance?
A: Yes, meetings can be scheduled ahead of time with no limit on how far in advance, depending on when the event is launched by the organizer.

Q: Is there a limit to the number of meetings an event participant can schedule?
A: The event organizer sets the limit on the number of meetings participants can request. This limit may vary based on the user type within the event.