Integrations with Tito

A Native Integration between Tito and Grip is available for Registration data.

In this guide we will cover :

If you have already set up a successful connection within the Grip dashboard, and are ready to complete the integration, we recommend reading the primary Native Integration guide

Getting Tito Credentials 

To connect to Tito, you will need to provide the following information in your set up.

  • API Token
  • Account Slug

Q. Where can I find the API Token and Account slug in Tito?

1. Upon logging into Tito, click "API Token", alternatively, follow this link while logged into Tito 

Screenshot 2024-05-16 at 11.38.17

2. Click "Generate new token" to access the API token. Each token will allow access to all accounts and events you have access too. 

Screenshot 2024-05-16 at 11.42.03

3. For the Account Slug, while you're logged in to Tito, click into one of your events. The link will begin with:

example part of the URL is your account slug. It's usually something like your account name.  You will only need what is in the "example" section for the Native Integration. 

Connecting to Tito

This section will provide steps on how to connect to Tito. This section assumes that you have already configured API access on Tito and have access to the required credentials.

When would I use this?

These steps should be taken as your first step to configuring a Native Integration with Tito.

How do I use this?

Connect to Tito.
1. Click “Connect” on the Tito integration block

Screenshot 2024-05-17 at 14.17.12

2. This will open a new window, where you will need to input your Tito API credentials. Enter the API Token and Account Slug here.

Screenshot 2024-05-16 at 11.49.56

3. After clicking next, the 'Select source event page' will now appear. Next to 'Source event', click the down arrow.

 A list of available events in Tito will appear. Select the correct one by clicking on it, or you can use the built in search function to locate the event. Once the correct event is selected click the “Next” button.

Note: Only one event can be selected at a time.

Screenshot 2024-05-16 at 11.47.45

4. After clicking next, the select source data page will appear. Click the down arrow next to 'Select data type(s)'. This will present a list of the different registration types with the associated codes in your Tito event. 

Select which types should be imported into Grip. In the "select Grip data type" you will need to select which data type you wish the registration to be imported too. 

Note: Only one Grip data type can be selected, if additional types are needed, additional integrations should be set up . Screenshot 2024-05-16 at 11.47.53

5. Under the section 'Only retrieve records that were created within the following period', select one of the two options:

    1. 'From the last time Grip successfully retrieved records' is the recommended option for integration that will be scheduled to run repeatedly. This will look for any new or updated records.
    2. 'From start time to end time' is the recommended option if you are trying to run an update and want to make sure all records are updated. The recommended start time would be when registration opened and the recommended end time would be today.

6.  This has now connected the Tito Event to the Grip event, click next and move onto filtering and data mapping. 

Recommended next steps :

Filter Data Feature