How to search for event participants, companies or products?

In this article, we will guide you through the steps to search for a specific company, person, product, or any other criteria you would like to find on the event platform.

Table of Contents

1. Ways to search on the web event platform
   • Use the Search Bar
   • Browse the Sidebar/Navigation Lists
   • Use the Homepage
2. What fields are included in global search?
3. FAQs

The platform offers multiple ways to search for participants, companies, products, and sessions using different search methods. Our search function supports various scripts, including Latin, Cyrillic, Hangul (Korean), Hanzi (Chinese), Hiragana, Katakana, Kanji (Japanese), and special characters.

1. Use the Search Bar

The search bar is located at the top of the screen. Here’s how to use it:

1. Log in to the platform.
2. Type the name, keyword, or criteria (e.g., person, company, or product) you’re looking for.
3. Press "Enter" to display results.

This search function provides global results, showing all relevant matches across participant profiles, companies, and products.

2. Browse the Sidebar/Navigation Lists

You can also use the sidebar navigation menu to browse through event participants, companies, or products. Here’s how:

1. Log in to the platform.
2. Open the sidebar or navigation lists, where you can filter or browse by categories such as participants, companies, or products.

This method is ideal for exploring the entire list of event attendees or offerings.

3. Use the Homepage

The homepage displays personalized recommendations based on your profile and activity. Here’s how to find profiles or products via the homepage:

1. Log in to the platform.
2. Scroll through the homepage to find profiles or products that match your interests.
3. You can interact with the recommendations or refine your search based on the displayed options.

Ways to search on the mobile event platform

Searching via the mobile app is just as intuitive, designed for easy discovery on the go:

1. Tap into attendees or companies

• Open the app and go to Attendees, Companies, or Agenda from the homepage or More menu.

• Tap the relevant section to begin browsing.

2. Use the search field

• At the top of most lists, you’ll see a search bar.

• Enter names, titles, or keywords to locate the right participant, company, or session.

3. Apply filters

• Tap the filter icon (usually in the top-right corner) to refine your search results.

• You can filter by job title, company type, region, interest tags (if available), and more.

4. View and take action

• Tap a profile to view more details.

• Use options like Connect, Request a Meeting, or Show Interest directly from the profile.

What fields are included in global search?

When performing a global search, the platform looks for matches across various fields in the following order:

1. Profile Names
2. Company Names
3. Session Names
4. Sessions Sponsored by the Searched Company
5. Sessions the Searched Profile is Speaking At
6. Custom Profile Field Values
7. Job Titles
8. Session Stages & Tracks
9. Other Profile Information (e.g., profile summary)
10. Partial Matches

Sorting logic for global search results:

When using global search, results are ranked based on relevance, ensuring the best matches appear first.

Key Sorting Rules:

• Relevancy – Results are ranked by descending "_score" values (most relevant results appear first).
• Names – If multiple results have the same relevance, they are sorted alphabetically (A-Z).
• Unnamed items – Any results without names are pushed to the end of the list.

For more information on how the relevancy score works, you can read this guide on Elastic search.

FAQs

Q: What is the global search on the platform?
A: Global search looks for matches across profiles, companies, products, sessions, and other key fields, providing a comprehensive set of results based on your search query.

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Q: How does the platform rank search results?
A: The search results are ranked primarily based on relevance, and then sorted alphabetically by name. Items without names are displayed last.

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Q: Can I refine my search results?
A: Yes, you can refine your search by typing specific keywords or filtering results through the navigation lists or homepage recommendations.

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Q: Can I use special characters in my search?
A: Yes, you can use special characters when performing a search on the platform.

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Q: How can I view the entire list of attendees or event participants?
A: The location of the attendee list depends on how the event is set up by the event organizer. In most cases, you can find the attendee list in the navigation bar or on the home page. The list may be organized into different categories, such as companies, speakers, and representatives. For more details, refer to 2. Browse the Sidebar/Navigation Lists and 3. Use the Homepage.

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Q: Can I export the attendee list?
A: Direct export of the attendee list is not available. The best way to access data is by connecting with other event participants through the event platform and then export your connections and meetings. For details on the available export options, refer to the What Exports Are Available and How Can I Export My Meetings and Connections Data support article.

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Q: Why are my search results not in chronological order?

A: Global search results are ranked by relevance, not by time. The platform sorts results based on how well they match your search query, using descending "_score" values. If multiple results have the same relevance, they are sorted alphabetically (A-Z).