--- title: What's the difference between the Change Email and Transfer feature on Grip Manage? description: When updating a ticket, it's important to understand the distinction between Transfer and Change Email, as they serve different purposes. --- [Skip to content](https://support.grip.events/whats-the-difference-between-the-change-email-and-transfer-feature-on-grip-manage#main-content) [![Grip-Vertical-Logo-Purple-1.png\]](https://support.grip.events/hs-fs/hubfs/Grip-Vertical-Logo-Purple-1.png?width=23&height=34&name=Grip-Vertical-Logo-Purple-1.png)](https://support.grip.events/?hsLang=en) - [EVENT PARTICIPANT: GET HELP](https://share.hsforms.com/1-lydyoYDTxesUecWSiACWAcomhj) - [EVENT ORGANISER: GET HELP](https://share.hsforms.com/10sOhGhwFQIWjGMDJPxmjbAcomhj?__hstc=193303666.01968b48a56d3c61cbc83cbe4252ad11.1741013975689.1751443637200.1751448757763.154&__hssc=193303666.17.1751448757763&__hsfp=3075744378) Open main navigation Close main navigation - [EVENT PARTICIPANT: GET HELP](https://share.hsforms.com/1-lydyoYDTxesUecWSiACWAcomhj) - [EVENT ORGANISER: GET HELP](https://share.hsforms.com/10sOhGhwFQIWjGMDJPxmjbAcomhj?__hstc=193303666.01968b48a56d3c61cbc83cbe4252ad11.1741013975689.1751443637200.1751448757763.154&__hssc=193303666.17.1751448757763&__hsfp=3075744378) Hello. How can we help you today? - There are no suggestions because the search field is empty. 1. [Grip Knowledge Base](https://support.grip.events/?hsLang=en) 2. [GRIP MANAGE](https://support.grip.events/grip-manage?hsLang=en) 3. [Grip Manage - Registration](https://support.grip.events/grip-manage?hsLang=en#grip-manage-registration) # What's the difference between the Change Email and Transfer feature on Grip Manage? ## When updating a ticket, it's important to understand the distinction between Transfer and Change Email, as they serve different purposes. ### When to Use Each Option #### **Transfer** Use the **Transfer** option when the goal is to assign the ticket to a different person than the one who originally registered. **Example:** You want to transfer ownership of a ticket from **Tim** to **John**. In this case, use **Transfer**. #### **Change Email** Use **Change Email** only to correct minor typos in the email address provided by the attendee. **Example:** Correcting a typo from tim@grip.event to tim@grip.events. ### **Important Notes** - Do **not** use **Change Email** to reassign ownership of a ticket. - Use **Transfer** whenever the person associated with the ticket changes. 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