This article explains the steps and processes involved in redirecting a custom domain to the Grip networking application URL link.
It will cover:
What is a URL subdomain?
A subdomain is an additional part of your main domain name.
In this example, ‘matchmaking’ is the subdomain, ‘grip.events’ is the primary domain.
Custom Domain Format
How to set up your custom domain
To set up your custom domain, there are a series of steps that you need to take before we can activate this feature for you. These are as follows:
Step 1. Purchase your domain
Purchase an SSL certificate for the domain that you would like to use - SSL type: Domain Validation SSL Certificate. This should include your chosen subdomain ( networking.grip.events) or be a wild card certificate ( *.grip.events).
Step 2. Send keys and certificates to Grip
Send Grip the SSL private key, certificates and intermediate certificates to install on the Grip webservers. The private key must be an RSA key in the size of 2048 bits or lower. The private key needs to be in PEM format (Base64 encoded ASCII). If you are given the option, send us the SSL certificate in the format compatible with Apache servers. The private key must also be unencrypted. We cannot import a private key that is protected by a password or passphrase.
Step 3. Inform Grip of your custom domain's primary event
Tell us which is your primary event to redirect users to for this domain.
Step 4. CNAME record set up
Create a DNS CNAME record for the domain with the value matchmaking.grip.events.Step 5. Only if changes are necessary
- Repeat steps 1 and 2 every year prior to the SSL certificate expiry date.
- Repeat step 3 if you wish to change your primary event for each domain
- I want to use a different domain per event inside one app. What do I need to do?
- I want to use the same domain per events inside one app. What do I need to do?
If the Private Key used for generating the CSR for this certificate is different from the previous generation, you will also need to send this key alongside the SSL certificate for the Domain to Grip.
- Can I have multiple custom domains within one app?
Yes, but there are some limitations around notifications. Please ask your Account or Project Manager for further information about this.
- Can I use a .cn (Chinese) custom domain?
At this time it is not possible to use a .cn (Chinese) custom domain due to certification constraints. Other custom domains can still be accessed in China, albeit with degraded performance levels.