Grip Knowledge Base
Event organisers: Need support?
Event participants: Got a question?
EVENT PARTICIPANTS
EVENT PARTICIPANTS
Logging in
Managing your profile
Networking on the platform
Virtual events
Exports
Event Exhibitors and Sponsors
GRIP ENGAGE
Event Setup & Configuration
Profile & Data Management
Integrations & APIs
Event Design & Branding
Event Agenda
Event Engagement
Grip Support
MustMeet
Mobile App Management
Insights & Reporting
GRIP MANAGE
Grip Manage - Integrations
Company Portal
Grip Manage - Emails
Grip Manage - Registration
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Grip Knowledge Base
EVENT PARTICIPANTS
EVENT PARTICIPANTS
Logging in
Managing your profile
Networking on the platform
Virtual events
Exports
Event Exhibitors and Sponsors
GRIP ENGAGE
Event Setup & Configuration
Profile & Data Management
Integrations & APIs
Event Design & Branding
Event Agenda
Event Engagement
Grip Support
MustMeet
Mobile App Management
Insights & Reporting
GRIP MANAGE
Grip Manage - Integrations
Company Portal
Grip Manage - Emails
Grip Manage - Registration
EVENT PARTICIPANTS
For event participants using the event platform.
How to prepare for, navigate and follow up after the event
How to use event platform instead of exporting
Frequently asked questions onsite
When to contact Grip or the event organizer for help
Logging in
How to log in for the first time and set up your profile
Managing your profile
How do I edit my profile?
How do I manage my meeting availability on the platform?
Managing your contact visibility settings
How Do I Manage My Notifications?
How can I change or reset my password?
How can I change my email address?
How to Delete Your Account and Data
How to manage your account settings on the event platform?
How to embed a YouTube or Vimeo video in your profile
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Networking on the platform
How to Request a Meeting on the Event Platform?
Why can't I book meetings?
How to search for event participants, companies or products?
Messaging other event participants: how to start a chat
What are Meeting Limits?
What is the "My Schedule" page?
How to use the event agenda on the event platform?
How to request multi-user meetings on the mobile app event platform?
What is the "My Connections" section on the event platform?
What is the "Recommended for You" page on the networking platform?
How to scan badges using the mobile app
Similar Profile Recommendations
Calendar Sync
Cross-Event Networking
How to use company chat as an event participant or company representative
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Virtual events
Pin Video Functionality
Virtual Meeting Room Browser Support
How to enable browser permissions for virtual meetings?
How to take part in Speed Networking
How do I access a virtual meeting room?
Whereby Meeting Rooms
Sharing the Virtual Meeting URL
Networking Requirements for Video Calls
Grip Calendar Integration and Timezones
Meeting Rooms in UAE
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Exports
How to export your meetings and connections (desktop web only)
How to view Grip CSV exports in Excel
Event Exhibitors and Sponsors
Exhibitor/Sponsor Knowledge Hub
How to Create and Manage 'My Team'
Understanding and managing your leads
What Exports Are Available Under My Team?
Lead qualification settings
How do I request a meeting on behalf of a team member?
Blocking time in a colleague’s schedule
How do I scan participants into my sponsored session?
What are Plan Upgrades? (Additional feature not available for all events)
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