Event Participants
Explore the event platform and get answers to the most common questions
- Attendee Knowledge Hub
- How do I edit my profile?
- How to Reset Your Password?
- How can I change my email address?
- What is the difference between "awaiting response" and "pending" status?
Event Exhibitors and Sponsors
Manage your company's time at the event and engage with event participants from a central hub
- Exhibitor/Sponsor Knowledge Hub
- Overview of the My Team portal
- Teams Export Guide
- Inbound Leads
- Lead Scoring on Web and Mobile
Event Setup
Manage basic event details and configurations
- Guest and Anonymous access
- Event Copying
- Contact Details Sharing
- Languages, Dates, and Time Formats Supported by the Grip Web Networking Platform and Mobile App
- Using Grip iFrame on your Website
Integrations
Manage data flowing into and out of the event platform
- How do I use Native Integrations?
- Registration Integrations - API PUSH
- Registration Integrations - API PULL
- Grip SSO Support
- What to expect following a Data Mapping call
MustMeet
Manage MustMeet, the ultimate tool in pre-scheduled meetings
- Smart Scheduling Golden Rules (MustMeet)
- MustMeet Phases
- Rules and Calculations for setting Preference Limits
- How to configure Custom Groups for MustMeet events
- How to Manage Adding New Users to a MustMeet Event
Event Design
Customize the look and feel of the platform to best represent your event
- The Event Branding page
- How to Create Navigation Items
- How to Configure Your Event Homepage
- How to create a Personalized URL extension
Mobile Application
Manage all aspects of creating and publishing mobile apps for your event
- Assets and specifications for your mobile app
- How to Create a Google Play Developer Account?
- Enrolling as a Company for the apple developer program
- How to add Grip to your developer account on Google Play Console
- How to change Grip's user role to Admin in your Apple Developer account
Event Agenda
Manage the sessions and content for your event
- The Event Agenda page - Grip dashboard
- Custom Fields for Sessions
- How do I upload sessions using a spreadsheet?
- External URL Links on Sessions
Data Management
Manage the organization and settings of profile data within the event platform
- The Event Data Types page
- How do I upload profiles using a spreadsheet?
- How to use the Grip app for badge scanning at your event
Matchmaking and Networking
Manage meeting options and data to fuel AI-powered networking
- Custom Fields
- Parent/Child Custom Profile Fields
- How to configure the Meeting Settings & Locations for an Event
- Custom Profile Field Links
- Recommendations and Connections
Event Engagement
Manage communications to event participants via the event platform
- Campaign Emails at Grip
- Notifications - Grip Dashboard
- How does the Grip Smart Marketing Link work?
- Deep linking and Pre-Population of Login Credentials
Insights
Review in-depth performance analytics for your event
- How do I use the event data and insights reports in Grip Pulse?
- How to get the most out of the Grip Pulse: Multi-Event Insight Report
Grip Application
Manage settings that apply across all events within your Grip Application
See all articlesGrip Client Information
Supplementary resources around best practices and data compliance
- Support Ticket Forms - Customer Portal
- Grip Sponsorship Resources
- Grip Service Level Agreements
- Grip and GDPR: Ensuring Data Protection and Matchmaking Success
- Grip Data Processing Subcontractors and Privacy Assurance