Event Participants
Explore the event platform and get answers to the most common questions
See all articlesEvent Exhibitors and Sponsors
Manage your company's time at the event and engage with event participants from a central hub
- Exhibitor/Sponsor Knowledge Hub
- How to Create and Manage 'My Team'
- What Exports Are Available Under My Team?
- Understanding and managing your leads
Event Setup
Manage basic event details and configurations
- Guest and Anonymous access
- How do I copy/clone an event in Grip?
- How to enable and configure contact details sharing?
- Languages, Dates, and Time Formats Supported
Integrations
Manage data flowing into and out of the event platform
- How do I use Native Integrations?
- Registration Integrations - API PUSH
- Registration Integrations - API PULL
- Grip SSO Support
- What to expect following a Data Mapping call
MustMeet
Manage MustMeet, the ultimate tool in pre-scheduled meetings
- Smart Scheduling Golden Rules (MustMeet)
- What are MustMeet phases?
- Rules and Calculations for setting Preference Limits
- How to configure Custom Groups for MustMeet events
- How to Manage Adding New Users to a MustMeet Event
Event Design
Customize the look and feel of the platform to best represent your event
- How do I use the Event Branding page on the Grip Dashboard?
- How Do I Configure Navigation Items on the Grip Dashboard?
- How to Configure Your Event Homepage
- How to personalize navigation items, URLs, and session links
Mobile Application
Manage all aspects of creating and publishing mobile apps for your event
- Assets and specifications for your mobile app
- How to Create a Google Play Developer Account?
- How to enrol in the Apple Developer Program
- How to add Grip to your developer account on Google Play Console
- How to change Grip's user role to Admin in your Apple Developer account
Event Agenda
Manage the sessions and content for your event
- How Do I Configure the Event Agenda on the Grip Dashboard?
- How to Use Custom Fields in Your Event Agenda
- How do I upload sessions using a spreadsheet?
- External URL Links on Sessions
Data Management
Manage the organization and settings of profile data within the event platform
See all articlesMatchmaking and Networking
Manage meeting options and data to fuel AI-powered networking
- How to Use and Configure Custom Fields for Profiles?
- Parent/Child Custom Profile Fields
- How to Use the 'Link' Custom Field?
- Recommendations and Connections
Event Engagement
Manage communications to event participants via the event platform
- How Do I Set Up and Manage Email Campaigns?
- How Do I Set Up and Use Push Notifications?
- How does the Grip Smart Marketing Link work?
- Deep linking and Pre-Population of Login Credentials
Insights
Review in-depth performance analytics for your event
- How do I use the event data and insights reports in Grip Pulse?
- How to get the most out of the Grip Pulse: Multi-Event Insight Report
Grip Application
Manage settings that apply across all events within your Grip Application
See all articlesGrip Client Information
Supplementary resources around best practices and data compliance
- Grip Sponsorship Resources
- Grip and GDPR: Ensuring Data Protection and Matchmaking Success
- Grip Data Processing Subcontractors and Privacy Assurance
Grip Support
Resources for troubleshooting, ticket submission, and personalised support
- Grip Service Level Agreements
- Support Ticket Forms - Customer Portal
- How do we report on support tickets at Grip?
