Event Setup Page

Understanding The Event Setup Page

The Event Setup Page is the page on the Grip Dashboard that allows you to make basic changes to the foundation of your event. 

It is where you would change elements such as the event dates, description, language, industry, and more... and we'll get onto those things shortly. 

Meanwhile, here's what it looks like: EventSetup1

 

How do you use The Event Setup Page?

The Event Setup Page is one of the first elements of the event that is created, but is one of the least used throughout the life of the event, once it's been set up for the first time. 

This page uses an automatic saving feature, which means that changes are automatically saved by the system and you do not need to click any save buttons. 

Below we detail how to use each field on the page and what impact this will have on your event: 

 

 

Field What does it do? How do I use it? Impact on Change
Display Name The ‘Display Name’ is the name of the event as it will be displayed to organisers and participants. It is editable, can have special characters, and can be used for multiple events. It is set initially when the event is created in the ‘Display Name’ box when the ‘Create New Event’ button is clicked. It can then be edited by clicking the ‘Rename Event’ button towards the bottom of the page.

The 'display name' is the name that appears on:

  • Automated Emails
  • Dashboard event card
  • Dashboard Event/App Dropdown
  • Switch Event in Web Networking
  • API Tokens page
  • Admin Access Page
  • Grip Sign Up Page
  • Top Search Bar in Mobile App
  • In the [app_name] variable on login screen
  • Teams Invite Acceptance Page

If changed, it will affect all of the above.

System Name The 'System Name' is used for technical elements of the event. This approach allows the display name to be used multiple times, but the System Name must always remain unique. It is set initially when the event is created in the ‘System Name’ box when the ‘Create New Event’ button is clicked. Requires development in order to change the name once it is set.
Event URL This is the web address of the event application. When clicked this will open a tab with your event application. This is a read-only field that simply tells you the URL of the event. In the browser address bar on mobile or web. Once set, this cannot be changed without development assistance once the event name has been set. 
Event Smart Marketing Link This link will allow a user to either download the app if opened on mobile or direct them to the event browser app on a computer. This is automatically generated and should be used for marketing. 

Changes can be affected by your Grip representatives only. 

iOS - app store
Android - Play Store
Web - URL

Event Type

This allows you to choose the Type of event you are running: 

  • Exhibition
  • Confex (Tradeshow + Networking)
  • Conference
  • Networking Only
  • Corporate
  • Other
  • Tradeshow
  • Webinar
  • MustMeet
  • Content Only
  • Demo Environment
You simply choose the type of event you are running. This will help the Grip platform better recommend settings, and features This will not impact the application.
Event Format

This field allows you to choose the format of the event taking place. It can be: 

  • Virtual
  • In person
  • Hybrid
You simply choose your event's format from the dropdown. This guides features to be created during setup of the event. This can later be edited.  
Event Industry This field allows you to define which industry your event is for.  You can either scroll through the list of all available industries or search for the applicable industry. This won't have an impact on the application, but will have an impact on the AI-powered suggestions and recommendations a participant will receive from Grip.
Event Stage

This field allows you to select the current stage of the event. The options are: 

  • Live
  • Draft

The purpose of this is as a label on the event selection screen to allow you to clearly show whether an event is ready to go live or not. 

 

While in the Draft phase, the Registration Auto-Sending feature will not function. Activity-triggered emails (e.g. meeting and engagement emails) and manually-triggered emails (e.g. custom welcome emails) will still send.

You choose the stage from the dropdown.  This will be seen on the label on the event tile at application level. 
Event Start & End Dates These two fields allow you to set the start and end dates for your events.  You can use the date picker to choose the dates that your event takes place.  This helps to determine the default settings for several scheduling options. 
Event Location

This is the field that allows you to either set the location of the event or the default location if it's a virtual event. 

This is a very important field as it will set the timezone for event, which will impact all scheduling. 

You can search for the city where the event will be held, once selected it will also display the current timezone for that city. 

This will impact all event scheduling as sessions/meetings will be set against this default timezone.

All other timezones are then scheduled against this initial choice too. So if you select London (GMT), and create a session for 10am, it will appear in the schedule for somebody from Rome (GMT+1) at 11am.

Date Format 

This allows you to decide how dates should appear in your event.

  • DD/MM/YYYY
  • MM/DD/YYYY
  • YYYY/MM/DD
You choose the correct format from the dropdown.  Wherever a date appears within your event it will display in the format chosen here. 
Time Format This allows you to decide whether to use the 24 hour and 12 hour clock format.  You choose the correct format from the dropdown.  Wherever a time appears within your event it will display in the format chosen here. 
Event description This is the event description where you can describe your event for event attendees. Just type the description for your event into the box.  This is not currently used on the event app, but we have features that will be released shortly that will use it. 
Event platform

This field defines which platform the event will be taking place on through the tick boxes. 

If you select web experience you are turning on the ability for the event to run on browsers.

You click the relevant tick boxes. The event will be available to access on browsers.
Multi-user Meetings
 

Choose between  allowing groups of attendees to meet, or forcing 1:1 meetings only.

You can toggle this off or leave it on. Leaving this enabled means that attendees can invite up to 9 others to join a meeting.
Instant Meetings

Allow attendees to create Instant Meetings

You can toggle this off or leave it on. Instant Meetings are virtual ‘calls’ that attendees can make from the Chat window to their existing online Connections.
Instant Meetings only available during Default Meeting Location times

Limits the times during your event that Instant Calls can be made.

You can toggle this off on leave it off. By default, Instant Meetings can be made at any time. If ON, Instant Meetings can only be made during the time slots set on the Default Meeting Location page.
Rename Event

This feature allows you to change the 'Display Name' of your event.

Click the ‘Rename Event’ button towards the bottom of the page. From there simply follow the instructions on the modal to confirm that you want to change the display name. 

 

If changed, it will be the name that appears on:

  • Automated Emails
  • Dashboard event card
  • Dashboard Event/App Dropdown
  • Switch Event in Web Networking
  • API Tokens page
  • Admin Access Page
  • Grip Sign Up Page
  • Top Search Bar in Mobile App
  • In the [app_name] variable on login screen
  • Teams Invite Acceptance Page

 

Deactivate your Event
This option allows you to deactivate your event, for instance if the event has ended or if you need to stop people having access to it.

You click the 'Deactivate Event' button, which then opens the Deactivate Event modal. 

From here you need to type the word Deactivate (complete with capital letters) in order to be able to deactivate. 

You are also asked whether you would like to retire all registration IDs associated with this event, which helps avoid issues on other events in the same app.

The event will stop being accessible if the event is deactivated. 


You will still be able to access key information and exports from the event, but you will be unable to take any action to edit any settings or data within the event.



(If event is deactivated) Activate Event
This button allows you to reactivate the event, which means the application becomes available again. Add more on activate/deactivate here

You click 'Activate Event' then 'Activate Event' again on the modal that appears. 

The event will become accessible again. 

 

Security and Privacy Options

In the Event Setup section, specifically under Security & Privacy, you can adjust contact sharing preferences for your event participants. 

Screenshot 2024-03-13 at 12.08.34 

    During onboarding, you get to decide how your event participants can share their contact details. This can be done under the 'Available options during onboarding' field:

    • Public: Everyone can see their contact details.
    • Connection: Only connected users can see their contact details.
    • Private: No one can see their contact details.

    You can also choose the default contact sharing preference for your participants. This is done under the "Default option during onboarding" field:

    • Public: Contact details are visible to anyone.
    • Connection: Only connected users can view contact details.
    • Private: Contact details are not visible to anyone.

     

    Registration options

    On the third tab, within Event Setup you will find options for event registration. Here, you can provide a link to an external registration provider or use Grip's own Registration.  EventSetup4

     

     

    FAQ

    Can I Use Emojis In Event Names?

    Unfortunately, emojis are not supported in event names.

     

    Does the change in the Display Name impact the URL of the event?

    No, this will not have an impact on the URL of the event.

     

    If I change the name through Grip Registration, does it change the name?

    Yes. If the event name is changed on Grip Registration, then it will automatically change across the platform.