Grip Knowledge Base
Event organisers: Need support?
Event participants: Got a question?
GRIP ENGAGE
EVENT PARTICIPANTS
Logging in
Managing your profile
Networking on the platform
Virtual events
Exports
Event Exhibitors and Sponsors
GRIP ENGAGE
Event Setup & Configuration
Profile & Data Management
Integrations & APIs
Event Design & Branding
Event Agenda
Event Engagement
Grip Support
MustMeet
Mobile App Management
Insights & Reporting
GRIP MANAGE
Grip Manage - Integrations
Company Portal
Grip Manage - Emails
Grip Manage - Registration
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Grip Knowledge Base
GRIP ENGAGE
EVENT PARTICIPANTS
Logging in
Managing your profile
Networking on the platform
Virtual events
Exports
Event Exhibitors and Sponsors
GRIP ENGAGE
Event Setup & Configuration
Profile & Data Management
Integrations & APIs
Event Design & Branding
Event Agenda
Event Engagement
Grip Support
MustMeet
Mobile App Management
Insights & Reporting
GRIP MANAGE
Grip Manage - Integrations
Company Portal
Grip Manage - Emails
Grip Manage - Registration
GRIP ENGAGE
For event organizers using the Grip Engage Dashboard.
Event Setup & Configuration
Event Setup Page
Grip signup configuration
Using widgets to embed event content into your website
How to configure Monetisation Plans
Guest and Anonymous access
How do I copy/clone an event in Grip?
How to enable and configure contact details sharing?
What Are Custom Groups and How Do They Work?
What Is the Engagement Hub and How To Configure it?
Languages, Dates, and Time Formats Supported
How to Configure a Multi-Language Event?
Are you ready to launch? A checklist for event platform success
How Do I Configure Navigation Items on the Grip Dashboard?
How do I use the event template library?
How to personalize navigation items, URLs, and session links
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Profile & Data Management
The Event Data Types page
How Do I Manage Data Profiles on the Grip Dashboard?
How do I upload profiles using a spreadsheet?
How to configure Company Chat?
Adding and managing participant-to-participant relationships
Configuring Teams in the Grip Dashboard
How to update your interactive floorplan?
Why Grip requires ExhibitorIDs to link Companies & Representatives
Data Sharing Services
User access roles in the Grip Dashboard
App Configuration Flow
How to use the Customize Text page
Everything You Need to Know About: Interactive Floor Plan - ExpoFP
How can I drive engagement using Grip's event platform?
Artificial Intelligence and Machine Learning delivered by Grip
Grip Sponsorship Resources
List of Cookies and Sub-Processors That We Work With
Product Definitions for the Commercial Agreements
Grip Data Processing Subcontractors and Privacy Assurance
Essential Website Elements to Promote Your Event's Matchmaking Service
How to Set Up and Customize Filters on the Grip Dashboard?
Data Processing Agreement and Terms
How to Use Badge Scanning - Lead Generation Tool for Your Event
Revolutionizing Event Networking with Advanced AI-Powered Solutions
Field Explainer Text For Custom Profile Fields
Minimum, Maximum, and Required Custom Profile Fields
How to Use the 'Link' Custom Field?
How to Use and Configure Custom Fields for Profiles
Parent/Child Custom Profile Fields
How do default meeting locations work
Recommendations and Connections
How to Create Multiple meetings
How to assign/remove a meeting location
Meeting locations and inheritance
How to Configure Meeting Settings and Locations for an Event on the Grip Dashboard?
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Integrations & APIs
Integrations with Swoogo
Integrations with A2Z
Integrations with Hubspot
How do I use Native Integrations?
3. Grip SSO Option (Proprietary)
Registration Integrations - API PUSH
Visit Connect embedded in Grip
Integrations with Visit by GES
Integrations with Cvent
Grip SSO Support
Integrations with CDS
Integrations with Bizzabo
Integrations with ASP
Registration Integrations - API PULL
Integrations with Maritz Global Events / Experient
End of support and migration for Google Universal Analytics
Integrations with Tito
What to expect following a Data Mapping call
Data scraping
Third Party Integrations
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Event Design & Branding
How do I use the Event Branding page on the Grip Dashboard?
How to Configure Your Event Homepage
How do I design an engaging and user-friendly event app homepage?
Event Agenda
How do I upload sessions using a spreadsheet?
The Video Content Library
How to create a pre-filtered Event Agenda
Stages and Elements of the Session Page
External URL Links on Sessions
How do I configure the event agenda on the Grip Dashboard?
Web platform Main Stage configuration
How to Use Custom Fields in Your Event Agenda
How to enable session chat moderation
How to set up and use session check-in?
Vonage Roundtables
How session sponsorship works and how to set it up?
Session Recommendations
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Event Engagement
Managing event emails via Grip Dashboard
How Do I Set Up and Use Push Notifications?
Platform Sponsorship Opportunities
How does the Grip Smart Marketing Link work?
Troubleshooting For Email Subdomain
How do notifications work at Grip?
How do I set up a custom URL domain
How Do I Configure a Custom Email Domain
How do I verify my email subdomain?
How Do I Set Up and Manage Email Campaigns?
Deep linking and Pre-Population of Login Credentials
How to create a branded user guide?
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Grip Support
Grip Service Level Agreements
Support Ticket Forms - Customer Portal
How do we report on support tickets at Grip?
Grip support for live events
Grip and GDPR: Ensuring Data Protection and Matchmaking Success
Troubleshooting onsite at live events
Onsite Networking Experience Best Practices
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MustMeet
MustMeet Platform Types
What are MustMeet phases?
How do I configure a MustMeet event?
MustMeet Screenshots by Stage
How to configure Custom Groups for MustMeet events
Rules and Calculations for setting Preference Limits
MustMeet - How to configure preferences on company profiles
MustMeet: Exclusive Meetings
MustMeet - Meeting Location Assignment
How do I configure Sharers in MustMeet events?
MustMeet classic Table Assignment
Using MustMeet Meeting Targets to Control Participant’s Schedules
How to have an overall view on who has not completed their preferences
MustMeet Scoring
Adding Meeting Preferences from the Grip Admin Dashboard
Smart Scheduling Golden Rules (MustMeet)
Generating Meeting Scores in MustMeet events
How to export MustMeet Meeting Preferences
Generating Meeting Schedules in the MustMeet Platform
How to Set the MustMeet Timeslot Priority in H2H
MustMeet Meetings Report
How to set and update the Time-slots in MustMeet
How to manually add a MustMeet meeting in the Grip Dashboard
MustMeet - "Met Before" feature
How to Manage Adding New Users to a MustMeet Event
MustMeet Homepage Recommendations
MustMeet Email Examples
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Mobile App Management
How to configure Data safety when submitting an app to the Google Play Store
How to unpublish the app from Google Play store
How to unpublish the app from the App Store
How to set up privacy details on App Store
How to accept updates to the Apple Developer Agreements & Paid Application Schedules
Assets and specifications for your mobile app
Branded mobile app at your event
Offline functionality in the event mobile app (improvements to offline badge scans are available starting from version 10.30.xx)
How to change Grip's user role to Admin in your Apple Developer account
How to add Grip to your developer account on Google Play Console
Transfer your app to another Google Play Account
Specifications to video on Google Play
How to add Grip to your Apple Developer Account
Transfer your app to another iOS Developer Account
How to enrol in the Apple Developer Program
How to Create a Google Play Developer Account?
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Insights & Reporting
How To Use Analytics Tables on Grip as an Event Organiser
CSV File Formatting Issues
How do I use the Grip Event Benchmark Report?
How to get the most out of the Grip Pulse: Multi-Event Insight Report
How do I use the event data and insights reports in Grip Pulse?
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